0

I did a dual-boot of 16.04 Ubuntu and windows 10. for a couple of days my system worked fine but now I have no sound in both ubuntu and windows.

After reading the forums, I tried to install pulse-audio but I don't see any output other than HDMI.

Can anyone help on how to get the drivers?

$ lspci -nnk
00:03.0 Audio device [0403]: Intel Corporation Broadwell-U Audio Controller [8086:160c] (rev 09)
    Subsystem: Dell Broadwell-U Audio Controller [1028:0665]
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: broadwellrt286 [broadwell-rt286], device 0: System Playback/Capture (*) []
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: broadwellrt286 [broadwell-rt286], device 1: Offload0 Playback (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: broadwellrt286 [broadwell-rt286], device 2: Offload1 Playback (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0


$ pactl list short sinks
0   alsa_output.pci-0000_00_03.0.hdmi-stereo-extra2 module-alsa-card.c  s16le 2ch 44100Hz   SUSPENDED

David, I am not sure why but in my alsamixer or anything it says that I have no devices connected to my laptop except for the HDMI, which I do not want to adjust, I just want to be able to hear sounds from my laptop.

I appreciate your help.

2 Answers2

3

I was having the same problem, specifically after Windows went into hibernation (Fastboot is off). Pushing the following command into terminal, as described in this Q/A, solves the issue: pulseaudio -k && sudo alsa force-reload

1

Check if audio device is not disabled in BIOS (not sure but probably: "System configuration" -> "Audio").