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I've been trying to troubleshoot this for a while to no avail. The best advice I saw said that it might be a drive issue and Ubuntu would detect which one to download in the "Additional Drives" in "Software & Updates". However, when I open that I don't see anything about my wifi card, it just shows info about my GPU.

enter image description here

When I run lscpi -v it does look like the system detects the wifi adapter on the MOBO:

07:00.0 Network controller: Intel Corporation Device 2725 (rev 1a)
    Subsystem: Intel Corporation Device 0024
    Flags: fast devsel, IRQ 19
    Memory at a2900000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: [c8] Power Management version 3
    Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
    Capabilities: [40] Express Endpoint, MSI 00
    Capabilities: [80] MSI-X: Enable- Count=16 Masked-
    Capabilities: [100] Advanced Error Reporting
    Capabilities: [14c] Latency Tolerance Reporting
    Capabilities: [154] L1 PM Substates
    Kernel modules: iwlwifi

But I'm not sure where to go from here. I'm wondering if maybe the kernel just doesn't support this device yet (the mobo only came out 2 months ago in 2021-feb, so maybe a linux driver just doesn't exist yet? I checked the ASUS website, and they have window drivers but nothing for linux ).

EDIT 1:

I just found some more debugging info with dmesg | grep iwlwifi:

[    7.982178] iwlwifi 0000:07:00.0: enabling device (0000 -> 0002)
[    7.987140] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-56.ucode failed with error -2
[    7.987257] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-55.ucode failed with error -2
[    7.987367] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-54.ucode failed with error -2
[    7.987489] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-53.ucode failed with error -2
[    7.987504] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-52.ucode failed with error -2
[    7.987520] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-51.ucode failed with error -2
[    7.987534] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-50.ucode failed with error -2
[    7.987631] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-49.ucode failed with error -2
[    7.987646] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-48.ucode failed with error -2
[    7.987658] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-47.ucode failed with error -2
[    7.987671] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-46.ucode failed with error -2
[    7.987683] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-45.ucode failed with error -2
[    7.987698] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-44.ucode failed with error -2
[    7.987709] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-43.ucode failed with error -2
[    7.987723] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-42.ucode failed with error -2
[    7.987733] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-41.ucode failed with error -2
[    7.987743] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-40.ucode failed with error -2
[    7.987756] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-39.ucode failed with error -2
[    7.987757] iwlwifi 0000:07:00.0: no suitable firmware found!
[    7.987760] iwlwifi 0000:07:00.0: minimum version required: iwlwifi-ty-a0-gf-a0-39
[    7.987761] iwlwifi 0000:07:00.0: maximum version supported: iwlwifi-ty-a0-gf-a0-56
[    7.987762] iwlwifi 0000:07:00.0: check git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git

On the ROG website I found that the MOBO I have has "Wi-Fi 6", and from this message it may look like the kernel doesn't have support for that yet? I sent to this site: https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git but I have no idea what to do with this.

Erotemic
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1 Answers1

3

This adapter you've mentioned is, I believe, the AX210 wifi card from Intel - Intel AX210NGW - requires newer version support than the AX200 card (which I have) needs. And that newer support requires a linux kernel version of 5.10 or higher, according to the iwlwifi drivers list of supported cards.

Unfortunately, the only Ubuntu version that has support for this card based on the version of the Kernel on the operating system is 21.04 - Hirsute Hippo. This means you need to install the latest version of Ubuntu that was released last week. This is the only way to get a version of Ubuntu that will work with the card.

Thomas Ward
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